Return & Refund Policy
Eligibility for Refunds
Due to the nature of our business, all products are personalized and made to order; therefore, we do not offer refunds once the design and printing process has started.
Refunds will only be considered under the following circumstances:
The delivered product is defective or damaged.
The received order does not match the design proof approved by the client.
The personalization contains errors made by our team that differ from the details submitted by the client.
Requesting a Refund
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Clients must submit a refund request within 7 days of receiving their order.
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The request must include:
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Order number and client details.
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Clear images of the defective or incorrect product.
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A brief explanation of the issue.
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Refund requests should be sent to care.mostype@gmail.com.
Refund Process
Once the request is reviewed, we will notify the client of the approval or rejection of the refund.
If approved, refunds will be processed within 2 -7 business days.
Refunds will be issued via the original payment method.
If a replacement is requested instead of a refund, we will reprint and ship the corrected product at no additional cost.
Non-Refundable Cases
Orders with errors due to incorrect information provided by the client.
Minor color variations due to differences in screen display and printing.
Delays in shipping caused by carriers or unforeseen circumstances.
Orders that have already been approved by the client and printed accordingly.
Order Cancellations
Orders can only be canceled within 24 hours of placement, provided the design process has not begun.
If an order is canceled within the eligible timeframe, a full refund will be issued.
Contact Information
For any refund inquiries, please reach out to:
Email: care.mostype@gmail.com
Phone: +91-9205168828
WhatsApp Number : +91-9205168828
By placing an order, you agree to the terms outlined in this Refund Policy.